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1.1 Background of the Study
The field of information technology has improved tremendously in the past decade with the invention of all kinds of new technologies for example e-commerce, e-learning, e-business, and e- registration to mention a few.
In this technological era of education and doing business, information is considered to be an important asset for any academic institution. The availability of student’s data and feedback can help an educational institution to align its business processes according to the needs of its students and stakeholders. The effective management of these data can help institutions reach out directly to their students and stakeholders and also streamline its activities.
Commitments towards the success of tertiary education can be achieved through innovations such as updating of information, continuous enrolment, e-payment, and online student registration as well. This innovation approach helps pioneer many of the conveniences of students.
Many events have demonstrated that successful e-business is those that recognize the needs of their target users and match them with relevant contents. We are now in the age of knowledge is power and content is king. This phrase is often used in reference to any business conducted on the internet. People want to access product and services of an individual or corporation on a 24/7 basis. They also expect reliable, functional fast and user friendly services and any corporation that provides such services have higher success rates.
These benefits of e-business are also felt in the academic institutions. It can be applied in the areas of student’s online registration and payment of school fees. This system will offer among other things effective customer service and stream line supply chain management (the strategic management of distribution channels and the processes that support them). This system will have a site and will be accessed using any browser such as Internet explorer, Mozilla Firefox, Opera, Chrome etc.